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The Panasonic KX-TVA – The perfect Voice Processing System for your growing business. Panasonic KX-TVA Voice Processing Systems offer much more than voice mail and automated attendant service. You also get versatile features and options, such as bilingual service and custom service that let you custom design your system to meet your specific needs. Digitally integrating a Panasonic Voice Processing System with one of the Panasonic Digital Hybrid IP-PBX Systems* will provide additional advanced features that are only available when connected to a Panasonic KX-TDA System. Voice Mail Service The KX-TVA50 supports 64 and the KX-TVA200 supports 1024 individual, password protected mailboxes that can hold a programmable number of messages each. Each mailbox owner may record a general message for “after-hours” use, and a “busy” greeting that lets the caller know if you’re on the phone or away from your desk. After receiving messages, the system can notify you in several different ways. (See ENHANCED MESSAGE NOTIFICATION.) Automated Attendant Service The auto-attendant answers incoming calls and routes the caller to the appropriated extensions or departments. Individual extensions can be set up with options for call screening, call blocking, or intercom paging. Interview Service Allows you to set up a mailbox that will deliver and record responses up to ten questions. Use this customer-friendly service to take orders, conduct surveys, collect suggestions, or to record requests for appointments. Custom Service - often used in conjunction with automated attendant service, custom service allows callers 1-digit access to department extensions, information announcements or other system features. For example, a caller could hear a menu as follows, "To hear our daily specials, press one... for directions, press 2..." Direct Mailbox Access* Mailbox owners can retrieve new messages simply by pressing the Message Waiting button. Subscriber Tutorial The KX-TVA makes setting up your mailbox for the first time easy. When you access your voice mail for the first time the system will instruct you to set your password, record your name and record your personal greeting for the following: No Answer, Busy, and After Hours greetings. Bilingual Voice Prompts All the necessary system recordings are factory programmed in 7 languages, but 3 other languages may also be recorded. The opening greeting can be set to allow the caller to choose a language, and you can even program different incoming phone lines to be answered in different languages – a great feature for businesses operating in multi-cultural communities. External Message Delivery Allows you to pre-record a message and specify the phone number to be called and the time and date for the message to be delivered. If the destination number is busy at the specified time, the call can be redialed up to 15 times. You can even program in a password to ensure that your message is delivered only to the appropriate party. Enhanced Message Notification Each mailbox user can be notified on new messages in several different ways: • The message lamp** on your extension will light. • Your pager will alert you to call your mailbox. • Your pager will display the telephone/intercom number of the caller. • The system will call a predetermined telephone number to reach you. Email Integration The KX-TVA Voice Processing system can be connected to your Local Area Network (LAN) or Wide Area Network (WAN) providing integration with your email. When someone leaves a message in your voice mailbox the voice processing system automatically sends an email to your to your computer indicating that you have a message in your voice mailbox. The email lets you know, the date and time the message was received and includes the message in a wave file. When you open the email on your PC you can listen to the message and forward the message to anyone using email. |
